What is an Employee Transportation Coordinator, and Why Does Your Company Need One?

Employee transportation benefits have become an increasingly important aspect of enterprise mobility strategies as more and more organizations realize the importance of offering commuter resources to their team members. Whether you are a business, government, or non-profit, having a strong commuter support system in place is a proven way to drive recruitment and retention. Especially given that younger workers place a premium value on benefits that lead to a better work-life balance.

To get maximum value from commuter benefits, more and more organizations are adding a dedicated employee transportation coordinator (ETC) to their teams. Most organizations achieve this in one of two ways: those with sizable work forces are usually best-served by hiring or assigning someone to ETC duties on a full-time basis. Smaller and mid-size organizations may be able to add ETC responsibilities to an existing team member’s job description, since they may not require a full-time commitment.

Some jurisdictions also require employers of a certain size to have a certified employee transportation coordinator on staff in order to comply with air quality regulations. Either way, employee transportation benefits are becoming an essential part of recruitment and retention strategy. You should consider adding one to your team regardless of whether or not you’re required to.

What Does an Employee Transportation Coordinator Do?

Exact job descriptions vary from organization to organization, but employee transportation coordinators are typically tasked with creating, managing, and promoting commuter and employee transportation benefits programs. They are also responsible for managing all aspects of internal programs, from connecting rideshare partners and distributing benefits to analyzing data and delivering reports. ETCs also develop and update the organization’s commuter policies as required, while gathering input and information from other stakeholders within the organization. They also stay on top of applicable legislation to ensure compliance with any state or regional regulations and serve as liaisons to regional commuter management organizations like TMAs and TMOs.

If your organization operates in a jurisdiction that requires companies above a certain size to hire a dedicated ETC, your on-site coordinator may also need to pass a standardized certification examination. Always check and comply with local laws.

RideAmigos Offers Excellent Tools for Managing Employee Transportation Programs

RideAmigos is an invaluable ally to ETCs everywhere, as it delivers a comprehensive suite of professional management tools and programs. You can use it to:

  • Create and manage networks that connect commuters
  • Offer private-network employee ridematching
  • Design and distribute commuter surveys
  • Manage commuter challenges, and incentive programs
  • Provide team members with valuable informational resources and trip planning tools
  • Access advanced reporting and analytics tools
  • …and much more!

Get started with RideAmigos today, and kick your employee transportation benefits programs into high gear.

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